After some hard work by Daniel and others in the UK Paypal offices all my issues have been rectified, no idea how but if anyone who dealt with this is reading this, thank you.
Hi everyone, I'm hoping you can help me from tearing the last remaining hairs from my already thinning hairline.
I'm trying to help my old man out with his account. He's had it since early 00's and now wants to add a second ebay account. Firstly though the other day we couldn't log into his ebay account so we changed the password and to be safe I told him to change every password linked to his ebay account (and every other password on his comp). It all went fine until we changed the PP password and on Firefox and IE we could not login, it gave the error about checking our email/password and trying again. We have still not been able to log in on those browsers but I can log into my own PP account on them.
The next problem is that we can't link his new ebay account to his PP, whenever we follow the link on ebay to add his PP we get that same message about checking our info trying again, this happens on all browsers. I've emptied the cache and deleted the cookies and nothing changes.
Another problem is that his PP is in American dollars, he says it's been that way for as long as he can remember. I followed the directions given to me over the phone, I removed USD from the currancies and set GPB as the primary, but on updating it another error message appeared and it's still in USD, I was told that I should wait a few hours and it'll catch up with the change and go to GBP, well six hours later and well, you've guessed it.
I've read that adding the new ebay ID to PP can help but I'm at a loss as where to do this, I must have been in and out of each clickable thing in his PP more times than an ape has thrown it's own mess at people gawping at it in the zoo.
Is anyone else familier with these problems and do you have any suggestions as to how to fix them, or is it going to be a case of closing down his PP and starting afresh with a brand new PP account and going through the process of having to wait for funds to clear when he sells things on his new ebay account.
