can't verfify password reset

AhmedJK
New Community Member

I forgot the password for my other paypal account and when i tried to reset it, paypal required verification via sms. The only problem is i do not recognise the number they are going to send the code to. Is there another way i can verify my password reset or a way to change the number?

 

Thanks

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1 REPLY 1

PayPal_Leslie
Moderator
Moderator

Dear AhmedJK,

 

We're happy to look at other options to regain access to your account but we need more information. You can call or email us by clicking the "Contact" link at the bottom of your PayPal page. We are also available on Facebook at www.facebook.com/paypal or on Twitter at @AskPayPal.

 

Thanks for reaching out to us here, and welcome to the community!

 

-Leslie

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