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How to stop recurring payments

SOLVED
Member

How to stop recurring payments

Well I’ve been at this for about an hour which is pretty ridicules in itself. I’m beginning to think it’s time to close out my Paypal account. Paypal’s only real value to me is the ability to prevent online merchants from automatically tagging me with a recurring payment. It’s a loathsome and despicable not to mention thoroughlydishonest practice.

In any event it appears Paypal has now changed their site intentionally making it more difficult to stop this kind of activity. And frankly I can only hope there is still some way to stop this payments.

2 ACCEPTED SOLUTIONS

Accepted Solutions
Volunteer Advisor

Re: How to stop recurring payments

Here’s how to cancel a subscription or recurring payment:

1.Go to www.paypal.co.uk and log in to your account.
2.Click ‘Profile’ near the top of the page.
3.Select ‘My money'.
4.In the ‘My pre-approved payments’ section, click ‘Update'.
5.Select the merchant whose agreement you want to cancel and click ‘Cancel’.
6.Click ‘Cancel Profile’ to confirm your request

When going to your "profile" be sure to double click on the tab to open the full Profile page as you may not get all the options if you just hover you mouse over it. Once the page loads you will see the section that says "my money.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Tags (1)
Member

Re: How to stop recurring payments

RedShoesGirl,

I just logged in to my account, clicked the cogwheel for settings, and under "Payment Settings" (bottom right) clicked on Pre-approved Payments. When I clicked on the company name to select one of these, the Subscription Details page which opens has at the bottom a section "Subscription Address" and below thta is a Cancel Subscription button.

31 REPLIES
Volunteer Advisor

Re: How to stop recurring payments

Here’s how to cancel a subscription or recurring payment:

1.Go to www.paypal.co.uk and log in to your account.
2.Click ‘Profile’ near the top of the page.
3.Select ‘My money'.
4.In the ‘My pre-approved payments’ section, click ‘Update'.
5.Select the merchant whose agreement you want to cancel and click ‘Cancel’.
6.Click ‘Cancel Profile’ to confirm your request

When going to your "profile" be sure to double click on the tab to open the full Profile page as you may not get all the options if you just hover you mouse over it. Once the page loads you will see the section that says "my money.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Tags (1)
Member

Re: How to stop recurring payments

Thank you for your help I had found this before from Google searches but never always the link for "My preapproved payments" wasn't there also none of the places I found through Google showed the ".UK" part of the url though I would assume any paypal link would redirect to the right servers. I didn't actually use a link I just typed in my browser adress bar: http://www.paypal.com surely that would go to the same servers. Hmmm... Butin any event your link and instruction worked. Thanks for the help.

Member

Re: How to stop recurring payments

I was looking for ways' to stop a recurring payment.  With your easy to see and read instructions, I took care of what was needed.

Thank you

Robert Dorsey

Cabin Watch Fine Time wear

Member

Re: How to stop recurring payments

The solution posted in 2014 no longer works because (as far as I can see) there is no longer a Profile link to click on, even if I revert to the classic site.

I have set up several different recurring payments with the same merchant and only need to delete one of these, but can't find any of them in PayPal. 

Better navigation please!!

Member

Re: How to stop recurring payments

OK - I've found that the US solution works in the UK as well - click on the cog wheel to find "pre-approved payments".

NOT intuitive!

New Community Member

Re: How to stop recurring payments

I'd like a solution for the U.S. web site.  It's not set up the same way. Thank you.

 



New Community Member

Re: How to stop recurring payments

i also can't find a way to cancel a recurring payment. when i click on the account name it goes to a window with the company's details - but no cancel button.

Member

Re: How to stop recurring payments

RedShoesGirl,

I just logged in to my account, clicked the cogwheel for settings, and under "Payment Settings" (bottom right) clicked on Pre-approved Payments. When I clicked on the company name to select one of these, the Subscription Details page which opens has at the bottom a section "Subscription Address" and below thta is a Cancel Subscription button.

New Community Member

Re: How to stop recurring payments

Thank you. Thank you. Thank you. Utterly useless navigation. And all the other solutions posted are for a different layout and / or structure?? Would never have found it without your help. Thanks again.