Account limitation, no response
gsmsupport
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Posted on
Jan-28-2018
02:36 PM
Hi
I got information that my account is limited, because I am offering not allowed products on the webpage. 2 years ago there was the same issue and we sorted it out by not accepting paypal payments for particulart products. Now the same problem occurs although noting has changed. I called paypal in Poland a couple of days ago and they promisted to reply withing 72 hours. Unfortunately the case is still not solved 😞
Case no: PP-006-576-737-277
Dear GSM-SUPPORT, We have recently reviewed your PayPal account activity and determined that you are in violation of PayPal's Acceptable Use Policy regarding your sales or offers of GSM jammer like 8-band signal jammer GSM / WiFi / GPS GS-8 <removed> on <removed>. As a result, your account has been limited temporarily. To help us resolve this, you will need to: - Remove those items from <removed> that violate PayPal's Acceptable Use Policy. Example/s: <removed>
<removed> - Submit the online Acceptable Use Policy affidavit. Here's how: Log in to your PayPal account and go to our Resolution Center. Click "Resolve" under "Acceptable Use Policy." Please read the content of the PayPal User Agreement and type "I agree" and/or click "Agree." The PayPal User Agreement, which you read and accepted when you created your account, states that PayPal, at its sole discretion, reserves the right to limit an account for any violation of the PayPal User Agreement, including the Acceptable Use Policy. Under the Acceptable Use Policy, PayPal may not be used to send or receive payments for items that encourage, promote, facilitate or instruct others to engage in illegal activity. You can view the complete PayPal Acceptable Use Policy by clicking the "Legal" link at the bottom of any PayPal page and clicking "PayPal Acceptable Use Policy". You can also find some more information on the PayPal Acceptable Use Policy on our Help Center. This is not intended to be an all-inclusive review or list of your website/s and auction/s. Furthermore, the violations of the Policy described above are not intended to be an all-inclusive list. The user is responsible for ensuring all transactions comply with the Acceptable Use Policy. For more information about the status of your account and for instructions on how to restore full use of your account, please log in to your PayPal account and select the "Resolution Center" link. On the next page select the "Resolve" button/s located under the Action column, in the Steps to Provide More Information section and follow the applicable instructions. We encourage you to login and resolve this as soon as possible. Should access to your account remain limited for an extended period of time, it may result in a permanent limitation. Thank you for your prompt attention to this matter. If you have any questions, please contact the PayPal Brand Risk Management Department at Sincerely, <removed> PayPal, Brand Risk Management -------------------------------------------------- Copyright © 1999-2018 PayPal. All rights reserved. <removed>
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