Problem with paypal

Janke
Contributor
Contributor

Hi,

 

I sent you many email and i got same answer (as if it sends bot). I do all steps for removing limitation on my account 


ID proof stil is in progress and i upload that a week ago, i changed sec. question and password a week ago and i connect my VISA card 5 days ago. Where is the problem?

 

EDIT: All problems solved

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

I can't delete anything, sorry, but you can edit it by clicking on more options at the bottom of your post and selecting the edit option.

 

And i did not say phone them i gave you the option of contacting them via twitter or facebook as you are more likely to get a response that way. (That was the info in my last paragraph).

 

 

 

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I give up my time to help you so a thank you or kudos would be cool.

Marking one of my replies as a solution would be appreciated if I sorted your problem.


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8 REPLIES 8

kernowlass
Esteemed Advisor
Esteemed Advisor

Contact customer services, only they can answer your query.

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

 

 

 

                      ******************************************

 

I give up my time to help you so a thank you or kudos would be cool.

Marking one of my replies as a solution would be appreciated if I sorted your problem.


Advice is voluntary.
Kudos / Solution appreciated.
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Janke
Contributor
Contributor

I contacted them via email few times, why they can't reply me? Can paypal call me because i can't call them?  

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kernowlass
Esteemed Advisor
Esteemed Advisor

Emailing is not a good way, why don't you use the option i gave you in my last paragraph??

 

 

 

 

 

 

 

 

                               ****************************************************

 

I give up my time to help you so a thank you or kudos would be cool.

Marking one of my replies as a solution would be appreciated if I sorted your problem.


Advice is voluntary.
Kudos / Solution appreciated.
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Janke
Contributor
Contributor

Why? if i clear type something more than 5 times and i get same answer, no one checked my email, i get answer from computer.

 

Can some specialist give me answer here, please.

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kernowlass
Esteemed Advisor
Esteemed Advisor

ok don't bother then. Bye


Advice is voluntary.
Kudos / Solution appreciated.
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Janke
Contributor
Contributor

Can you please delete my image in first post? for security reasons

 

Thank you

 

Best Regards

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

I can't delete anything, sorry, but you can edit it by clicking on more options at the bottom of your post and selecting the edit option.

 

And i did not say phone them i gave you the option of contacting them via twitter or facebook as you are more likely to get a response that way. (That was the info in my last paragraph).

 

 

 

                  ****************************************************

 

I give up my time to help you so a thank you or kudos would be cool.

Marking one of my replies as a solution would be appreciated if I sorted your problem.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Janke
Contributor
Contributor

I will call them, Thank you

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