New Checkout Not Right

0U812
New Community Member

New checkout page has changed. It says Log in To CHANGE WAY TO PAY. The only way to log in  you push pay now. You just paid with whatever account is your first way. I use CC a lot instead of bank. No problems with card or bank just cannot choose a way to pay as no way to signin to PayPal without pushing paynow box. If you push change it says sign in to change, there is no log in box after you put in password. Comes up saying log in  to change way to pay. The only way to log in password is to push pay now. Then you have paid with bank and your done no way to use any other pay method.

                                                                                                                          0U812

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2 REPLIES 2

snowshoe
Frequent Advisor
Frequent Advisor

Have not experienced that issue (at least not yet).   Suggest opening a Support Ticket so the techs can take a look.

https://ppmts.custhelp.com/app/home

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rpatlake
New Community Member

Everytime I was redirected to the new checkout I got this message - We were not able to process your PayPal payment.

I have to go back to the item and purchase it again.  The second time it does not redirect me to the new site and my payment goes through no problem. 

 

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