Name change
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THIS IS THE UK ONE SO IGNORE THE PHONE NUMBERS BUT THE REST IS THE SAME.
How do I change the name on a Personal/ Premier PayPal account?
You can submit a request to change the name on your Personal/ Premier PayPal account for a typographical error or a legal name change (marriage, divorce, legal). We’re unable to change the name on a PayPal account to a different person's name.
Here’s how to change the name on your account:
These steps apply to UK Personal accounts. If you have a Business account, please log in to see the steps that apply to you.
- Log in to your account.
- Click the Settings icon at the top of the page.
- On your 'Summary' page, beside your name, click Edit.
- On the 'Name Change' page, select the type of change you would like to make and click Continue.
- Follow the on-screen instructions.
Depending on the type of change you want to make, you may need to provide some or all of the following documents by uploading or faxing them to us:
- A copy of a valid photo identification showing your new name (a driving licence, a passport, or any other government-issued photo identification)
- A copy of a court-issued document showing your new name (for example, a marriage certificate or marriage license, a divorce decree, or a deed poll)
- A copy of a recent statement for the bank account, credit card, or debit card that is listed on your PayPal account, or a recent utility bill, showing your new name and address exactly as they should appear on your PayPal account
- An email (from the primary email address you've registered with us) clearly stating that you would like to change the name on your account.
We don’t accept files that are sent as email attachments. If you email us attachments, we'll still require you to upload or fax your documents.
Here’s how you upload your documents:
- Click Upload Files.
- Browse for the file(s) you want to upload and click Attach this File.
- Click Send Files to PayPal.
Here’s how you fax your documents:
- Click, Continue to Fax Cover Sheet.
- Enter your name, a brief description of your request, and how many pages you are faxing (include the cover sheet as a page).
- Click Print Page.
- Fax the documents to 08707 303 198.
Advice is voluntary.
Kudos / Solution appreciated.

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