How to accept AMEX payments

3D-Scan-Service
Contributor
Contributor

How do I allow customers to pay my Paypal invoices with American Express?  My customers can pay with Visa and Mastercard, but they have not been able to pay with American Express.

 

Is there something I need to set up to enable AMEX payments?

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3 REPLIES 3

snowshoe
Frequent Advisor
Frequent Advisor

Which PayPal Product are you using?   (Standard, Advanced, Pro, etc.)

 

Ref this info:

https://merchant.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=merchant/amex_new_terms

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3D-Scan-Service
Contributor
Contributor

We email invoices from Paypal.com. The users are unable to pay with AMEX when they pay the Paypal invoice.

 

Thank you.

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snowshoe
Frequent Advisor
Frequent Advisor

You may want to contact customer support direct if you're using Payments Standard and AMEX is not being accepted.

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