In late 2015, I was asked for additional identification information to be able to continue to use my account. At first it seemed to be a scam, I had been told for years that PayPal had the information that they needed , requests for additional information should be treated with caution. I initially ignored the request. Finally my account was blocked. I was concerned. I asked what I had done that warranted the block. I was told simply that there were irregularities. I have used PayPal to make purchases on eBay and Amazon with small transfers of funds to my son and perhaps daughter. I have no idea what the total transfer of funds to all sources might be in my 15+ years with PayPal but it isn't a large amount. I may have spent $5000 but no more than $10000 in all that time. I am not aware of any irregularities in any of these transactions. I bank with USAA, they have never noticed any irregularities in the use of my account.
Several times I have asked PayPal for more information about the problems or about the laws and regulations that direct them to demand more info. The Papay staff members I was referred to were unable to help. I have asked to discuss it with supervisors and they don't know either. One did give me an email address but it lead me back in a circle to one of his staff members who I had already spoken to. If Paypal is invoking some federal regulation or directive it seems it would be a courtesy to reveal the basis for my account being blocked.
Has problems similar to this been discussed here before. Is there a reference that I could use to understand the situation in more detail. My use of this account is an open book for anyone who needs to see it. I have nothing to hide, every purchase I have made using paypal has been for purchases for myself, my family and friends. There may be a few money transfers to the accounts of my children but none of them were for large amounts. If I have been doing anything that is against some law or shady in any way, I should know what I have done.
I feel I may be being stubborn not being willing to give some PayPal staff member the info they feel they are entitled. But at the same time it seems wrong to do this with a demands and threats and without explaining specifically why. I am on PayPals side, I don't want to violate a law or even good practice. What have I done that requires me to be identified in ways that other account holders are not? Why isn't this a question that can be easily be answered?
I probably have said enough . If you have questions i will try to provide you with answers.
sincerely,
Joe <removed>
USA
