Problem for confirm my identity

jbibanez
Contributor
Contributor

phone # do not appear for seend the sms in the security check when i try resolve all thingh to leave the ACCOUNT LIMITATION, i add 2 new number mobile numbers and do not appear to be choice for recive the sms

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2 REPLIES 2

Whac-A-Mole
Frequent Advisor
Frequent Advisor

why dont you clean up your spelling or mispelling so we know what you are talking about?   

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jbibanez
Contributor
Contributor

Hi sumiko

Thank for you reply. sorry for my english

the problem is simply

my account be limited, when i go to resolution center , to fix it

i change my security question and pasword ,,but when i will confirm my identity by sms or automated call my mobile phone number did not appear in the list , i have 2 mobile phone number listed in my paypal account , it is verified, but i cant choice to confirm my identity

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