Comenity Letter scam?

CJB110
Contributor
Contributor

I just received a letter from Comenity about my Steinback credit account.  They want me to send in my social security number to:

 

<removed>

 

also phone number <removed>

 

Not going to send my SSN, but anyone else get this mailing?

 

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4 REPLIES 4

Snow-Cat
Advisor
Advisor

If your bank has a security dept, suggest that you forward the email to them or if you can't find the address you need, contact them direct for help. 

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LadyT_TNT
Contributor
Contributor

I received the same letter. The account in question was from 1994 with the last activity in 1998.  The rep I spoke with didn't understand why the letter was sent.  However, I didn't call the number from the letter--- I googled it and couldn't find how it corresponded to Comenity.  I called this number from their site: <removed>.    Good luck.

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CJB110
Contributor
Contributor

I also googled the Comenity number.  Turns out it was a "computer glitch" that sent out a bunch of letters to very old accounts.  Not sure why they did not address it with an email, or another letter. 

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beautismile
Contributor
Contributor

letter dated 3/9/18  stating they rec'd request to reinstate PP Credit Account but not until they get a copy of my government issued ID and utility bill statement. Seems my account is OK. 

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