disagreement with PayPal desicion about the claim
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Dear,
I am looking for justice and truth! Please help me to return my money!
I represent Ukrainian logistic company.
I thought that your company and your services are serious, true and reliable but now I am shocked because you returned money to a sharlatan. Because of my kindness that I've found a suitable variant of payment for a foreigner and used your service with a help of intermediary (our business partner), now I must work for several months without salary in order to return this 429 USD!
Dear friends,
What should I do now??? What is the next step?
Yesterday I made an account and I would like to talk with your representative personally. During communication I will describe all this situation and I can prove it with a lot of facts (screenshots), during communication you will see that I am telling the truth because I have nothing to darken. I want to return our company money and end with this situation. Can we speak through skype or phone. Who can help me???? Where should I address now?
Unfortunately I can't manage to call to PayPal suppot group.
Please advise me anything!
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your need to edit your post, removing identifying names and email addresses from this public board and then take this up with customer services.
Advice is voluntary.
Kudos / Solution appreciated.
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Thank you very much! I will correct the text removing identifying names and email addresses. What do you mean saying "take this up with customer services"?
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This is a member to member advice board, we can't do anything to help you with this.
You need to contact customer services directly.
Advice is voluntary.
Kudos / Solution appreciated.
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I see... I sent several emails yesterday to customer service directly but haven't got any answers yet =( I have been trying to call to customer service but there is anwering record and I can't contact with alive person =( so I am looking for any variants for solving my troubles...
Thank you one more time for your answers and help!
Sorry for disturbing you...
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Not a problem re disturbing me, its just that we can't really help you on here as it is an account / dispute problem.
However >>>
have you considered contacting Customer Service via Facebook or Twitter?
you can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Buyer raised claim with "non-receipt" for digital services that were indeed delivered in About Protections (Archive)
- disagreement with PayPal desicion about the claim in About Protections (Archive)
- disagreement with PayPal desicion about the claim in About Protections (Archive)
- Adaptive Payments Fees - Are they negotiable? in About Payments (Archive)
- Disputes on friends and family payments in About Payments (Archive)