Do you also have a bank account linked and confirmed ??
As we have no details about your account, we can only guess ! You may want to contact customer support for assistance as they can look at your account setup, that's not possible through this public forum. You can contact them by clicking on the help link, on the next screen, click on Contact Customer Suport, from there you can call.
the Paypal debit business card does not hold any balance,it is used to buy things and get cash from ATM,the fund comes from your Paypal account-paypal fund backed by bank fund if a bank is linked.
