PayPal Here login w/ additional username

HPE
Contributor
Contributor

Hi,

I set up an additional username to my PayPal account so that I can have multiple users use PayPal Here to accept credit card transactions.  When I login to PayPal Here with the new user account, I get the following error message:

 

"We're Sorry - To setup PayPal Here, you must login with your primary merchant account username and password or PIN."

 

I would like to know how I can get PayPal Here configured to work with an additional username.  If I sign in with the primary account and password then it asks me to enter in a SSN and additional information.

 

Thanks.

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3 REPLIES 3

snowshoe
Frequent Advisor
Frequent Advisor

Have you tested the user name and password on your PayPal Account?

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HPE
Contributor
Contributor

good question.  Yes, I was able to login to paypal with the new username/password I created.

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snowshoe
Frequent Advisor
Frequent Advisor

That's a good sign.  At least we know that part works.  As far as using with App, it's supposed to work the same way.  Not sure why it's not, you try tweaking the permissions for starters.

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