Won't update phone number for security check

SeoulDoc
New Community Member

I have updated my account with my new phone number (multiple times), and it shows up correctly on the account.  I deleted my old phone number from my account so it no longer shows.  However, whenever I sign in to pay for something, the screen asks to text a security code to my old number.  Very frustrating (so is being told by a robot that customer service hold time is 1-2 HOURS!)

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