Things don't appear to be working at the moment

[biologix]

Customers are getting following message when they are trying to make website payment. It started happening in last 1 hour. Anyone having same issue?

Things don't appear to be working at the moment. Please try again later.

PayPal folks please look into it ASAP.

[biologix]

Very strange. If it is system wide problem then there must be many more people affected?

[Darnelle18]

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@biologix wrote:

Very strange. If it is system wide problem then there must be many more people affected?

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Definitely I've been watching the threads all weekend these aren't the first complaints of the situation

[Stasius]

I'm not sure but it may be related to those paying with Credit Card and US-based. 

[biologix]

Yes, those who are using credit card as a PayPal guest are the one getting that message, not everyone.

[Darnelle18]

I wasn't using a credit card as a PayPal guest..

[Dennisw2468]

Keen observation 😉

[Stasius]

It seems it started working on my side!

Can anybody confirm is it working for them?

[biologix]

It seems to be working fine now. I did contact customer support and open a ticket for technical team to look into it and they did reply back claiming that they are investigating issue and will fix ASAP. I did get reply back from them acknowledging that the issue fixed. Let's hope it is fixed!

[ThurstonEYH]

I have people trying to register for a conference and had no successful payments from late February 14 through most of the 18th. One payment went through, and now the error message is back. I sent attendees a direct link (so they don't re-register in order to get to the payment button on our site) and still no luck.