Refund to fraudulent transactions in my account still incomplete

aisedenia
New Community Member

Someone from Brazil has hacked my account and did 9 transactions amounting to BR$60 per transaction in a span of 2 hours. Fortunately I was able to catch it and immediately removed my credit card which was autolinked to my account and changed my password. I issued a complaint and after 2 days, 7 out of 9 transactions has been refunded. I was waiting for the other 2 transactions to be refunded but still i have not received it! The issue already shows as CLOSED in the system. Should I keep on waiting? I just don't understand if there should be more or PayPal already consider the case closed.

 

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