Recurring payments UK

PAPERART
Contributor
Contributor
A customer has skipped their payments 4 times, for goods received. What can be done to recover the money. Will PayPal offer any protection or will I need to escalate via cout proceedings.
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@PAPERART

 

The idea on paypal is that you are paid first before you send items.

 

If you are providing an 'instalment plan' for your buyers then paypal can't force a buyer to pay you.


Advice is voluntary.
Kudos / Solution appreciated.
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PAPERART
Contributor
Contributor
Thanks, though a PayPal informed me at set up, that I could send goods as soon as thr first payment was received. Really poor follow up from them
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PAPERART
Contributor
Contributor
PayPal, need to have cleared policies on this, and make the policy clear. I was told, on the phone not to worry, they had methods in place to recover money. No risk, where there clearly is
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