Has anyone had issues with adding money to their PayPal account

creat
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Contributor
For 5 days straight I've been having issues trying to add money to my Paypal account by Internet on my phone. Every time I click the link add money and proceeded to try to add money to my account a message saying, "Oops! Something went wrong. Please refresh page and try again." I do exactly as the message says and yet the message keeps popping back up. Tried rebooting my phone, I've closed Google Chrome completely down and, yet nothing has worked and, the message has still been popping up.
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3 REPLIES 3

coach41
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Contributor

I've had the same problem.  Tried different web browsers, even tried doing it on a Mac.  I get the same message and it just loops...  (Thanks for posting this).

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creat
Contributor
Contributor
To everyone who is having issues adding money by PayPal cash I just called the customer service people and they are saying that it is down right now for they are trying to update the system so hacking will be harder to be done to your account they do not know when this will be ending but at this point in time. You either have to link your bank account or a bank account to your Paypal account or use some other online paying method to make online purchases.
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pcarr
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Contributor

I called customer service and they are having technical problems when doing [Add Money] from the website. You need to do this from the Paypal mobile app.  It did work for me then.  On the App you'd click on your balance and then the [Add Money] option appears on the bottom of the screen.

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