Error when accepting gifts?

[rdr32]

My friend has sent me using some money using GIFT. When I try to accept it from the Pending section of <removed>.

I get this error message when I click on it:

I've tried to do it 3/4 times at different hours.

[PayPal_AshleyM]

Hey rdr32,

Oh no! That's not good, I'm sorry to hear about the trouble receiving your funds. Based on the screenshots you provided, it looks like the payment may be unclaimed. This could be related to a few different issues, such as the payment being sent in a different currency or the account isn't verified. You can find more information on unclaimed payments here.

You can also check your payment receiving preferences, which may be affecting the ability to receive the payment, here.

I hope this helps! Have a great rest of your day. 🙂

- Ashley M