Ebay gift card Check out error

JesusE1992
New Community Member

I recieved several eBay gift cards and I have purchased items without problems, but recently I tried to purchase an item with the cost of 17.45 dollars and my card still has 35.05 dollars but the transaction fails and I recieve the message:

''We couldn't process your PayPal payment

  • Please retry checkout
  • You can select or add another credit card or bank account within PayPal
  • If you get this message more than once, please contact PayPal customer support for further assistance''

At ebay check out I apply the redemption number and the total is 0.00 and then i proceed to paypal to complete the transaction and i recieve the same message.

 

Any help will be apreciated.

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