Can't receive payment on ebay via Paypal

cor15
Contributor
Contributor

Hi, I have a problem the last 3 days and i can't receive payments from Ebay.

Customers contacted me and they said that they can't pay me via Paypal on Ebay.

The message that appears to them is :

 

Sorry, this payment option isn't available. Here are your options:

  • Select a different payment option.
  • Contact PayPal customer service to resolve this issue   

On our webshop the paypal works fine as we get the payments without any problems.

I contacted with Ebay but they said  that is everything ok in my ebay account.

 

wating for your help on this issue

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@cor15

 

Suggest you contact paypal customer services as its an account issue.


Advice is voluntary.
Kudos / Solution appreciated.
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cor15
Contributor
Contributor

Thank you very much.

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