Account is in chinese
shawncsavage
Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Sep-10-2017
11:31 AM
I logged into my account after some time of not logging in and found it to be in all Chinese language. I cannot read or translate it in order to change it back to English. Please please please change my account back to English so I can read and access what I need to. Also, the emails I receive in regards to PayPal are also in Chinese.
1 REPLY 1
PayPal_Dustin
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sep-12-2017
01:08 PM
Hi shawncsavage,
Thanks for bringing this to our attention. Account changes like this can be concerning. Please try logging in to your PayPal account again. If you need help please contact PayPal customer service. You can reach us by phone, email, Facebook, or Twitter.
- Dustin
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Suspected Fraud in Disputes and claims
- Placed order prior to opening account in Disputes and claims
- Since June 23 and has not been transferred to the link bank account. in Adding and withdrawing money
- Money disappeared in Adding and withdrawing money
- Subscription help (very important) in Subscriptions