"add note" at checkout record?

MohawkMusic
New Community Member

So I recently used the "add note" at checkout paypal feature when ebay sellers requested clarificartion of an order... I've used this feature in the past but never had to go back and look for a record of it. Now one of my orders was incorrect and now I can't find my "note" anywhere in the transaction history, transaction details or anywhere else. Where is there a record of my "note" to both refresh my memory and show a seller where an error was made?  Thanks...

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1 REPLY 1

snowshoe
Frequent Advisor
Frequent Advisor

One option would to export your Account Transaction History to a CSV file, then you can use an app like Excel to sort and manage.  There is a "Note" field column that should have the info you're looking for.   See this User Guide as it provides some good info on running reports and exporting your data.

https://www.paypalobjects.com/webstatic/en_US/developer/docs/pdf/pp_merchantsetupadministrationguide...

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