I am pretty fustrated with this issue. I am curently deployed to Afghanistan all we have is satellite internet. I wish to send some funds from my confirmed bank account to my Mom but my forward deployed location (IP address) has tripped some type of restriction. I have spoken to numorous customer service members, asked to speak with supervisors and sent e-mails. I can only use my paypal mastercard or e-check (which takes longer) I have money in my account so why can't I access it? If I am logging on with my correct information why can't I use my account? How can I speak to real American supervisior or member of management about this issue. Why am I not afforded the same abilitiy to access my account as somebody who is not deployed? This happened once before when I was deployed to Iraq in 2007/08, but they were able to resolve the issue over the phone. This time everyone I speak to act like this is the first time such a problem has come up and there simply is not anything they can do about it.
Input?
