Payment pending or declined - what should I do?
northern_rose
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jan-31-2016
11:09 AM
i've just sold severla items on ebay and tried to us paypal to pay the courier company (hermes). The courier company website said the payment was decined but on paypal it shows as pending.
There are plenty of funds in paypal to cover the courier costs.
Should i try and pay again? I don't want to pay twice!
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-31-2016
11:11 AM
When you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment.
If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Holding on to funds in About Payments (Archive)
- PLEASE Help. Low-income + ripped off = even more traumatic... in About Payments (Archive)
- Payed my money gone no item received in About Payments (Archive)
- Transfer complete but ban shows declined in About Payments (Archive)
- PENDING BALANCE in About Payments (Archive)