Payment pending or declined - what should I do?

northern_rose
New Community Member

i've just sold severla items on ebay and tried to us paypal to pay the courier company (hermes). The courier company website said the payment was decined but on paypal it shows as pending.

 

There are plenty of funds in paypal to cover the courier costs.

 

Should i try and pay again? I don't want to pay twice!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@northern_rose

 

When you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.


Advice is voluntary.
Kudos / Solution appreciated.
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