Pay/Send Money w/ OneVanilla
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I recently bought a OneVanilla Prepaid card hoping to be able to transfer/send money. However, after linking the card, whenever I try to send money I keep getting the following error message.
"We can't send your payments right now. If the problem continues please contact Customer Support."
I have contacted Customer Support, however, receive an automated response that was no help. Before anyone asks the obvious, I do have enough money in the prepaid card in corresponde on how much I am trying to send including the calculated fees.
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Hi seoul9 -
Thanks for reaching out to us here. I am sorry to hear that you are running into this issue. This is something we would have to take a look at your account regarding. You can click on 'contact us' at the bottom of any of our pages to get a number to contact us at. Of please feel free to reach out to us on Twitter or facebook. We would be happy to take a look for you.
- Adam
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