Customer Service Address

mnooskie
New Community Member

Someone hacked into my account and I have several months' worth of unauthorized purchases.  I want to deal with PayPal by mail to resolve this.  Is there any address for PayPal customer service?

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1 REPLY 1

Pikaboicu
Contributor
Contributor

Sorry, I've looked all over and can only find addresses for Paypal Credit payments and one for verification of identity.

 

The best suggestion I have is to contact Customer Service by phone and request a physical address;

 

You can contact us by phone or by email.

For phone support, call Login, Click "Contact", Click "Call Us" or 1-Login, Click "Contact", Click "Call Us" (if you're calling from outside the U.S.)

If you're a PayPal customer, make sure you have your One-time passcode ready for faster support. Here's how to get your One-time Passcode.

  1. Click Contact at the bottom of any PayPal page.
  2. Click Call Us under "Contact PayPal."
  3. Log into your PayPal account. Your One-time passcode will appear on a separate screen.

 

If you Google "Paypal's mailing address" you will come upon a page with numerous addresses. One is said to be the legal address for process serving but- who knows... A few of the addresses on that page are legit, such as the Omaha Neb address..

So you might want to try Google- I don't think I should post that link here.

 

Good Luck. Smiley Happy

 

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