Canceling an Echeck

Mattlul
New Community Member

I made my first purchase ever on Paypal this morning, I purchased a one months subscription to an online game. I didn't realize I was using an Echeck, till I clicked confirm. And now I have to wait up to a week to gain my subscription. I was wondering if there was an actual way to cancel this transaction from happening. I looked on 'Details' and the the transaction was "un-cleared". But, I had no option on canceling it. Is there any way to cancel this Echeck?

 


P.S. I posted on this online game's billing forum, and they said there is nothing they can do on their end.

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3 REPLIES 3

snowshoe
Frequent Advisor
Frequent Advisor

Unfortunately you can't cancel the eCheck, only unclaimed payments.

 

From the Help FAQs:

 

Can I cancel a payment that I've already sent?

You can cancel only unclaimed payments. If the payment is complete, you can contact the person who received the payment and request a refund.
To cancel an unclaimed payment:
  1. Log in to your PayPal account.
  2. Click History.
  3. Click Cancel under Order Status/Actions.
  4. Click Cancel Payment next to the unclaimed payment.
Note:
  • A payment is automatically cancelled if the recipient doesn’t accept it within 30 days.
  • If you paid with a credit card, it can take up to 30 days for a refund to appear on your card statement.
If you want to request a refund for a completed payment, here’s how to find a seller’s contact information:
  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the transaction.
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Mattlul
New Community Member

Thank you very much, now I know that I just have to go along with the payment :/..

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snowshoe
Frequent Advisor
Frequent Advisor

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