Need help (URGENT)

KingNish123
Contributor
Contributor

I bought something from a guy using paypal. There was something wrong with the Product so he issued a Full refund. Since I used a Gift Card with paypal I never actually got the money back. The gift card doesn't accept Refills or stuff like that. Is there a way I can get that money on paypal?

Login to Me Too
2 REPLIES 2

snowshoe
Frequent Advisor
Frequent Advisor

As most gift cards are not reloadable, you "must" contact the card issuer for assistance with getting the credit reapplied back to your card.

 

Here's a few tips concerning how refunds are handled:

 

When a refund is issued, it does not go to your bank account. Any transactions you want going to your bank account must be initiated by you.

If you paid using your PayPal Account Balance or Bank Account, the refund is credited back to your PayPal Account Balance. Times can vary for many reasons, it can take from 1 day to several days depending on the funding source used by the party doing the refund.

 

If you paid using a credit card, the refund is credited back to that card. That process can take up to 2 weeks for the credit to appear on your card statement.

 

If you paid using a prepaid type card, the refund is credited back to that card however, as many cards are not reloadable, you have to contact the card issuer for assistance with getting the credit reapplied to the card. (Note, the refund time can take up to 2 weeks.)

 

Refunds are in the same currency and at the same conversion rate as the original payment.

 

Login to Me Too

KingNish123
Contributor
Contributor

The price was in Euros but I paid in Canadian Dollors since Paypal Automaticly converted it.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.