We have no postal address on file

Romebone
Contributor
Contributor

As of Nov. 2, I'm not receiving an address for buyers. I have a subscription based website with members from around the world and before I could keep track of where members are located. Now that's not possible. We did a web migration recently, is it possible that some parameter got lost in translation?

That info was very valuable.

Thanks if anybody has an ideas.

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2 REPLIES 2

Whac-A-Mole
Frequent Advisor
Frequent Advisor

It is my understanding some Paypal users do not need to provide a shipping address as they do not use Paypal to make payments for goods or services which need to be shipped to a physical address.

in your case,it sure applies.

if you are shipping something,of course you will need one

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Romebone
Contributor
Contributor

If the addresses had never been there in the first place I wouldn't miss them. For some reason unknown to me, starting Nov. 2, that info is no longer included. It was always there, now it's not. What happened to change that?

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