Sandbox Subscribe Button Broken

john-cullen
Contributor
Contributor

Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.

This is the basic issue... I have a subscribe button from the sandbox. I've tried clearing my cookies, closing my browser, restarting my computer, making other buttons, switching computers, and various other slight alterations. I get the error above regardless of where I submit the form from. This was working perfectly well just a little while ago, now it's not.

This is only a problem on the sandbox, the live subscription version is fine but I cannot test my system at all.

I'm using react but the form in the Developer Tools of Google Chrome looks exactly like the one I copy-pasted.

 

<form action="https://www.sandbox.paypal.com/cgi-bin/webscr" method="post" target="_top">

<input name="cmd" type="hidden" value="_s-xclick">

<input name="hosted_button_id" type="hidden" value="Q9WWAWDQZD3XS">

<input alt="PayPal - The safer, easier way to pay online!" name="submit" src="https://www.sandbox.paypal.com/en_US/i/btn/btn_subscribeCC_LG.gif" type="image">

<img src="https://www.sandbox.paypal.com/en_US/i/scr/pixel.gif" border="0" alt="" width="1" height="1">

</form>

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2 REPLIES 2

Max34
Contributor
Contributor

Hello,

 

I am experiencing this same issue: Internal Server Error when trying to subscribe to a package using the Sanbox. I was going to deliver (change from sandbo to live) my project on Monday this week and failed exactly when showing the demo to clients... Very embarassing! Do you (PayPal) have a date when this is going to be resolved?

 

This is my button:

<form action="https://www.sandbox.paypal.com/cgi-bin/webscr" method="post" target="_top">
<input type="hidden" name="cmd" value="_s-xclick">
<input type="hidden" name="hosted_button_id" value="G9RRXJD6V5BHY">
<table>
<tr><td><input type="hidden" name="on0" value="Membership Level">Membership Level</td></tr><tr><td><select name="os0">
	<option value="Level 2">Level 2 : $1.00 USD - monthly</option>
	<option value="Level 3">Level 3 : $10.00 USD - monthly</option>
	<option value="Level 4">Level 4 : $33.00 USD - monthly</option>
</select> </td></tr>
</table>
<input type="hidden" name="currency_code" value="USD">
<input type="image" src="https://www.sandbox.paypal.com/en_US/i/btn/btn_subscribeCC_LG.gif" border="0" name="submit" alt="PayPal - The safer, easier way to pay online!">
<img alt="" border="0" src="https://www.sandbox.paypal.com/en_US/i/scr/pixel.gif" width="1" height="1">
</form>


Right now even the www.sanbox.paypal.com is failing for me. Very stressful to have this from a secure company. If there is a planned maintenance, they should tell at least at some point of the process. Several hours lost figuring out this issue.

 

Thanks in advance. Hope to hear something promising soon.

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john-cullen
Contributor
Contributor

Wow the whole sandbox site is down with a...

Failed to load resource: the server responded with a status of 500 (Internal Server Error)

...I'm so tempted to leave PayPal for a different online payment manager. This is ridiculous.

 

Ok... it's back up now.

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