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Payment Not working for India Currency

Member

Payment Not working for India Currency

We have registered Indian company and the default currency set to USD.

 

When payment created with USD, the user can successfully pay.

 

But when we create payment in INR, post login of User, showing 'Something Went wrong' 

image.png

 

Is there anything need to specify?

 

Thanks in advance.

5 REPLIES
Volunteer Advisor

Re: Payment Not working for India Currency

@ujwal

 

You can't use that currency, and you can only receive 'export related payments' ie you can't accept payments from residents within your own country.

 

Click on the link below and select the country you want from the drop down list for options available in that country.

https://www.paypal.com/cgi-bin/webscr?cmd=_display-country-functionality-outside&dispatch=5885d80a13...


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: Payment Not working for India Currency

@kernowlass,

 

Thank you for your suggestions.

 

As you specified, we should initiate payment wrt of Customer credit transaction type?

 

For example, Customer-A and Customer-B registered in PayPal with credits type USD and INR. When we generate payment URL, we need to specify based on Customer credits (request comes from which region/country)?

If yes, it's not accurate because Customer-A may travel to other region/country and want to use his/her PayPal should fail.

 

 

Contributor

Re: Payment Not working for India Currency

call customer service India.

Member

Re: Payment Not working for India Currency

thank you @Whac-A-Mole

 

I already contact CC but they don't have technical CC in India. Only email communication is available.

Contributor

Re: Payment Not working for India Currency

we are in USA,not familiar with India Paypal and y our goverment imposing restrictions,if you can ,find someone in India who is familiar with Paypal/

question-before an Indian merchant can export his goods,he has to produce a receipt proving he has received payment for these goods in an Indian bank,is it stil true?