HELP: Duplicate Authorisations using PayPal REST API
IndianOcean
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Posted on
May-22-2017
03:26 AM
We are using the PayPal REST API for our business and most payments coming through are arriving with a duplicate authorisation for the same amount. We are currently having to manually void all the duplicates. Customers are all being charged double the amount from their bank accounts and we can't find a way to alert PayPal Merchant Technical Services. The completed payment and duplicate both show a different unique ID.
If someone could kindly offer any assistance it would be much appreciated.
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