Error Code: 10437
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have a wordpress site with woocomerce.Paypal express is giving me an error 10437
PayPal SetExpressCheckout API call failed
Detailed Error Message: cpp-header-image value exceeds maximum allowable length.
Short Error Message: Transaction refused because of an invalid argument. See additional error messages for details.
Error Code: 10437
Error Severity Code: Error
I have my API & everything else correct but it wont work.Any insight would be appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Were you able to find a solution to this issue? I just started receiving the same error code & information. I don't even have images set in my admin panel for Express Checkout.
BTW this issue is occuring in the Angel Eye version of PayPal Express Checkout.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We have done some tests over at easyWooCommerce and managed to narrow it down to the following while using WooCommerce:
When we add the Header Image in the PayPal Express settings page, we get the error code 10437 as in the image attached.
As soon as the Header Image is removed, the gateway works fine.
When we add only the Logo Image, the gateway still works fine, but the image does not show up anywhere.
We will investigate further and report here as soon as we find the solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Same issue - Same solution. I look forward to hearing how to resolve it as it would be nice to use our images on the checkout page.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Help Error: Artist PayPal ID not valid in Buying with PayPal
- Whom to report sandbox api down? in About Payments
- Some required information is missing or incorrect. Please correct the fields below and try again. in About Payments
- 70360 70074 I get this error code when I´m trying to pay through paypal in About Payments
- Unable to get any sensible contact with PayPal Customer Service UK in About Settings