Error Code: 10437

electricguitar
Contributor
Contributor

I have a wordpress site with woocomerce.Paypal express is giving me an error 10437

PayPal SetExpressCheckout API call failed
Detailed Error Message: cpp-header-image value exceeds maximum allowable length.
Short Error Message: Transaction refused because of an invalid argument. See additional error messages for details.
Error Code: 10437
Error Severity Code: Error

 

I have my API & everything else correct but it wont work.Any insight would be appreciated.

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3 REPLIES 3

TBSDevice
Contributor
Contributor

Were you able to find a solution to this issue? I just started receiving the same error code & information. I don't even have images set in my admin panel for Express Checkout.

BTW this issue is occuring in the Angel Eye version of PayPal Express Checkout.

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EasyWooCommerce
Contributor
Contributor

We have done some tests over at easyWooCommerce and managed to narrow it down to the following while using WooCommerce:

 

When we add the Header Image in the PayPal Express settings page, we get the error code 10437 as in the image attached.

As soon as the Header Image is removed, the gateway works fine.

When we add only the Logo Image, the gateway still works fine, but the image does not show up anywhere.

 

We will investigate further and report here as soon as we find the solution.

 

PayPal express - with images.png

PayPal express - checkout - error.png

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Tonzer
New Community Member

Same issue - Same solution.  I look forward to hearing how to resolve it as it would be nice to use our images on the checkout page.

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