Subscription based website, change of platform

OMGLondon
New Community Member

We have a client that has a bespoke website that has about 60 active subscriptions attached to it.  Some are monthly, some are annual.  We are moving them away from their existing host and putting them on a better platform, however what happens to the active subscriptions?  Can they be updated via paypal to communicate with the new site?  What does paypal recommend?

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1 REPLY 1

snowshoe
Frequent Advisor
Frequent Advisor

If using Payments Standard, I believe you would need to cancel and start new.  Suggest checking with Tech Support to see if there are other options.

https://ppmts.custhelp.com/app/home

 

You need to setup an account first, then you can submit and track your issue.

 

Another place to research is the Developer Forum:

http://stackoverflow.com/questions/tagged/paypal

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