I really messed up I mixed up two similar packages one went to IL the other to tx

[shopperarefun]

I really messed up I mixed up two similar packages one went to IL the other to tx they both will or have received the items that the other should have. you can see the mistake in the tracking number. 

does anyone know what I should do. I offered full refunds and to pay for shipping should they send each other there packages or send back to me and let me mail them again express. Im a mess I don't know what to do. ebay is closed the guy in tx filed a non recieved item dispute he will get the other guys item in a day or so.  I posted the tracking numbers just got them mixed up

any I ideas any help would be appriciated .

thank you

seller in distress

chris

shopperarefun

[minty1 · Accepted solution]

Hi shopperarefun

Request the buyers contact details from ebay and call and explain. I suggest u ask if they would send back to u to avoid any more confusion and u will reimburse all return charges and resend.

Click the "advanced" tab on ebay "find contact info" they will in turn receive your contact info

[lanette471]

yes i want to know why you pulled out of account for 10 tme when the samsmg 3 cell phone when i only want 2 of them 5 dollaer a pice so someone need to fix this with my bank account because are 10 douplcate please fix this please have someone give me call as asp thank you ms.alicia ramirez