Cash advance?

[sbassi]

I got a payment, then I transfered part of it to my banck account. Everything went OK and the I got this email (this is only a part, not the whole email) and I dont know why I got this:

"We recently noticed that you completed credit card cash advances, which aren't allowed under our User Agreement.

If you participate in a restricted activity while using our service, we may temporarily or permanently suspend your PayPal account."

What is a credit card cash advance in this context? Why they told me I did one? (I am not using credit card). 

I reply the email and it bounced.

Best,

SB

[snowshoe]

Unfortunately there's not enough info and no one here can view individual user account details.  From the forum's perspective, we can only speculate.  Per the info you posted, something does not sound right.  If you received some money and then transferred a portion of that money to your Bank Account, there is absolutely nothing wrong or suspicious about that.  People do that all the time.

It's quite possible the email your received was bogus or phishing.  Hopefully, you did not click on any links within the email to access your PayPal Account.  Doing so can compromise your your account and you can end up in a scam.

You should forward the email to the address listed on this page:

https://www.paypal.com/us/webapps/mpp/security/report-problem#report_suspicious_activity