Transaction status is completed but money not in bank

[Leoneo137]

So i transfer/withdraw money from my paypal to one of my bank, the transaction took few days, from the paypal app the status is already completed since 13:59 10th april 2024 GMT+7. The transaction ID is 5VJ10600PU276550C. But i haven't received any money in my bank. How do i resolve this? It's quite a bit of my earned money from working and i need it, i contacted my bank and they said it's problem from paypal bcs they check their system and my account didnt received any money

[kernowlass · Accepted solution]

@Leoneo137 

Completed means paypal have completed sending the funds from their site, it does not mean its in your bank account as paypal would have no way of knowing that. 

May take up to 5 business days as per link.

https://www.paypal.com/id/cshelp/article/how-do-i-withdraw-money-to-my-bank-account-HELP394

If it does not turn up in your bank account then it should bounce back to your paypal balance allow 5-7 business days.

If still an issue then reach out to customer services.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

[jenchwn16]

I had the exact same problem today. I wonder if it's like a general issue, hopefully we can get some help and don't lose our money!!