PayPal app will log in only once then has to be deleted and reinstalled to use again. Why?
Bansheegirl2024
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Posted on
Mar-03-2024
05:10 AM
2 REPLIES 2
Mujahid7
PayPal Employee
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Mar-10-2024
05:21 AM
Thank you for visiting the PayPal Community Forum. I'm sorry to hear you're running into some issues logging into your account. I'd first recommend reviewing the troubleshooting steps in the following Help Center articles:
What can I do if I can't log in?
I forgot my password. How do I reset it?
If you're still running into issues after that, please reach out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page.
Best wishes!
- Mujahid
Bansheegirl2024
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Mar-10-2024
05:34 AM
I’ve went through all of that stuff. Using the app only works if I delete it every single time then re-install. I can use the web version though. I’d just rather use the app.
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