Account issue and verification issue help

Suziepress
Contributor
Contributor
Hello there. PayPal decently and recently asked for my info, I am trying to fill them in but it keep saying sorry something is wrong how can I get through submit the required info they are asking for. I would like a prompt response to this
Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Suziepress 

 

If you want someone to give up their time to advise you then demanding a prompt response is not the way to do it.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Suziepress
Contributor
Contributor
I am sorry. It was the heat of the moment. Kindly help me out
Login to Me Too

PayPal_Bindu
Moderator
Moderator

Hello @Suziepress 

 

Welcome to the PayPal Help Community and thanks for posting here!

 

I am sorry to know that you're not able to submit the information requested in your account. I recommend trying some troubleshooting like clearing your cookies, history, cache, etc. from your browser or try using a different browser/device. If the issue persists, please reach out to the Support Team to assist your further.

 

Hope this works, have a great day!

Bindu

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.