Account issue and verification issue help
Suziepress
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Posted on
Apr-13-2024
10:35 AM
Hello there. PayPal decently and recently asked for my info, I am trying to fill them in but it keep saying sorry something is wrong how can I get through submit the required info they are asking for. I would like a prompt response to this
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3 REPLIES 3
kernowlass
Esteemed Advisor
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Apr-13-2024
01:41 PM
If you want someone to give up their time to advise you then demanding a prompt response is not the way to do it.
Advice is voluntary.
Kudos / Solution appreciated.
Suziepress
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Apr-14-2024
03:03 AM
PayPal_Bindu
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Apr-18-2024
04:36 AM
Hello @Suziepress
Welcome to the PayPal Help Community and thanks for posting here!
I am sorry to know that you're not able to submit the information requested in your account. I recommend trying some troubleshooting like clearing your cookies, history, cache, etc. from your browser or try using a different browser/device. If the issue persists, please reach out to the Support Team to assist your further.
Hope this works, have a great day!
Bindu
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