@Haley514 Whaaaaat kind of "friend" is this? And on x-mas too! Did you send money as friends and family? The payment status will say "Money Sent". If so, then I am sorry, there are no refunds and no purchase protection. Otherwise, locate payment transaction in your PayPal account activity, click it, then click "Report a problem" to file an Item Not Received (INR) dispute. But I suspect you sent funds as friends and family since you were so easily ignored OR the recipient is not familiar with Goods and services payment type and PayPal buyer protection.
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