PayPal Community

After I posted my response on this thread last night I reset my PIN number for my PayPal debit card and decided to try my card again last night when I stopped at the gas station to purchase a few things. When I checked out I inserted the card since it’s a chip card and hit the credit button (using the credit button is what earns you cash back) and my transaction was instantly declined. I asked the gas station attendant to clear the machine so I could rerun my card to try to put it through as a debit transaction. He cleared it, I reinserted my card, hit the debit button this time rather then the credit button, entered my pin and the transaction was approved. I know this was only one transaction but I have been wondering if my card was getting declined because they don’t want to pay the cash back on my purchases and since checking out using credit is not an option, earning cash back is not an option either. I’ll post another update if I find out anything else! ... View more

I would love to know if anyone finds a solution too! I have been using my PayPal business debit MasterCard for years and until recently I had never experienced a single issue. Now my card gets declined all the time when I try to use it in person. It doesn’t make a difference whether I have money in my PayPal account or not, my card still gets declined. The first time it was declined was a couple of months ago, in May 2019 I believe. After it was declined at several places I just put it back in my wallet and left it there for a couple weeks and used my bank issued debit card instead. After about two weeks of not using it, I tried it again and it worked just fine again for a couple of weeks and then it starting getting declined again so now I rarely even try using it to save myself the embarrassment of having my card declined again. I try it every now and then when I’m the only customer around but it still gets declined about 95% of the time. I have automatic payments set up for a few things like Netflix and insurance on my cell phone and those payments have never been declined (knock on wood) and most of the online purchases I have made went thru without any issues but a few have been declined. I’m not sure what the problem is or why nobody at PayPal seems to know either but it’s extremely frustrating and I’m getting to the point where I think I’m going to stop using my paypal account altogether. I have already stopped recommending it to people and anyone who I hear mention it I tell them to reconsider getting an account because their services are completely unreliable. If anyone has an information about this please respond. Thank you! ... View more