I tried everything 3 years ago, contacted customer support, tried different browsers, tried to debug the problem, contacted you on social media, nothing worked. This problem has persisted for years, there are many topics opened. Take a look at my post, it has links to the other complains https://www.paypal-community.com/t5/My-Account-Archives/The-timezone-can-t-be-changed-from-GMT-08-and-it-s-an-old/m-p/1887041 Thank you! @PayPal_Olivia
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I made a new post here, with all the other posts regarding this problem. I also sent an email, no response. The problem still persists, i just checked.
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Thank you @PayPal_Cristina ! I sent an email using the form here : https://www.paypal.com/ro/smarthelp/contact-us a few days ago, no answer yet, i will wait some more then go to PM. It's a small problem but it can be problematic if the people can't figure it out and start arguing or blaming each other. My biggest problem is the unchangeable timezone in settings (emailed that too) : https://www.paypal-community.com/t5/My-Account/The-timezone-can-t-be-changed-from-GMT-08-and-it-s-an-old/m-p/1887041
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Still no solution. Tried to re-attach the print screens but they got rejected, although there is nothing personal or confidential in there. I even removed the date and hour.
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I have an old, usual credit card added to my account. When i tried to add a new card from a fintech company i got a "wrong address error", but the card was deducted the 1$ for each try.
Tried to remove the dots, commas and other characters from the address and all i tried all the other advises from the forum. None worked except one : Do it for 5-10 times, it will work eventually.
This is an odd bug. Luckily all the transactions got reverted in a couple of hours and the one that worked in couple of days.
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In settings the only option in the drop-down to change the timezone is "(GMT-08:00) Pacific Time". I tested on different browsers, no success. The problem is mentioned on these older threads : https://www.paypal-community.com/t5/My-Account/Not-possible-to-update-Time-Zone/td-p/1733036 https://www.paypal-community.com/t5/My-Account/Wrong-time-zone-in-my-profile-Cannot-be-changed/m-p/1580962 https://www.paypal-community.com/t5/My-Account/TimeZone/m-p/1693448 https://www.paypal-community.com/t5/My-Account/Language-and-timezone-issues/m-p/1772358 https://www.paypal-community.com/t5/My-Account/Can-t-change-Time-zone/td-p/1642645 https://www.paypal-community.com/t5/My-account-settings-Archive/Issues-updating-time-zone/td-p/215666 https://www.paypal-community.com/t5/Adding-and-updating-info/Cant-confirm-my-phone-number-or-change-time-zone/td-p/1458872 https://www.paypal-community.com/t5/My-account-settings-Archive/I-can-t-find-my-correct-time-zone/td-p/416925 https://www.paypal-community.com/t5/About-Business/Unable-to-change-incorrect-time-zone-in-my-account-information/td-p/1209914 https://www.paypal-community.com/t5/Adding-and-updating-info/Time-zone-of-Paypal-account/td-p/1352143 This is an annoying bug because it can mess-up your payments by days. My timezone is GMT+03:00 so the difference is 11 hours.
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I made a payment to a friend of mine. After a few minutes i received an email saying that my friend refused the payment and he received an email saying that i canceled the payment. The 2 email texts conflict each other and can lead to unnecessary arguments.
"YOUR PAYMENT HAS BEEN RETURNED BY THE RECIPIENT" vs. "Sender Name CANCELED THIS PAYMENT".
My email (the sender)
His email (the recipient):
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