Seems to be a common issue. I also have a problem where they kept telling me they’ve refunded me for both pairs of shoes I returned, only to backtrack when I called them up and say the issue has been escalated (call picked up after 30min). Sitting on escalated for 2 weeks. They seem happy to submit all their evidence to my PayPal claim but no response telling me anything’s been investigated on their end. I just want my money back.
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Hello, sorry can I just check some thing, I have already paid a PayPal fee approx £7 after a sale of £190, it was deducted as soon as the money hit my account. Ebay will also charge me selling fees won’t they? So, if I now refund the buyer will PayPal pay that £7 back and will ebay not charge me selling fees? Thanks
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