It is over a month since I have purchased an item of over £300.00 from a company who hasn't delivered it so I asked for a refund 3 weeks ago when it wasn't delivered as promised. I took out a case with PayPal 1 week ago with no success, no refund. The refund should have been today. But PayPal sneakily have added another week to resolution without contacting me or keeping me informed. It is simple I purchased an item, I sent PayPal proof with invoice, company won't have proof of delivery as they didn't deliver so why have PayPal got to take so long, it's like they are on sellers side. I am now thinking PayPal will just keep on extending it even longer, what's to stop them adding more and more weeks to the resolution date. My question is should I just go to my credit card company now and try for a refund as PayPal appear to be messing me about.
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