Hello @ZoeRubi,
I'm sorry to hear you're running into some issues with the our invoicing tool. The issues you've described sound sound like they are either device or browser based. If you're on a mobile device, have you tried deleting and reinstalling the app? Or if you're using our service through a mobile or desktop browser, have you tried clearing your browser's cache, cookies, and history? Normally that does the trick. If you have any old templates with outdated saved items, you may want to delete those templates as well.
I hope that helps, good luck!
- Jon K
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