I have a vacation rental cabin in Pigeon Forge and thru the years have sometimes billed guests thru PayPal using their email address. I've never had a previous problem. Yesterday I did that but the guest's name did not show up - it was a totally different name so I contacted the guest who did not recognize the name. I am not computer savvy so can anyone tell me how this happened and what to do about it. Obviously, the guest is not going to pay thru PayPal for fear the money will not end up in my account so I have cancelled the payment request.
Thanks for any help you can provide.
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