Hello, None of the steps often mentioned worked for me (keep putting password in,...), but this one did: Message PayPal through Facebook messenger, you'll interact with a robo assistant. I told him that I can't access my account because the cellphone number changed. He sent me a link to reset my phone number. I was back in my account within minutes. Good luck!
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... yes , but what if the person cannot access the account (closed due to inactivity)? I have this situation on my hand, my money is in seller's account, but she can't access it to do any transaction... Any thoughts are well appreciated! Thanks, female71
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Hi, I unfortunately have the same issue...my seller claims that I have sent the money to a no longer used email address that was still linked to the PayPal account. She asked me to resend the money to a new account. The transaction status says completed...how can I cancel/retrieve the money? There is no option in history, etc. to do so. I am not so sure if the the account is really inactive or being used by an ex-boyfriend (the name suggests it!), or so. Does PayPal allow transactions to an inactive account?? Thanks for your help! female71
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