PayPal has limited my account because I did not have enough funds to complete a pay-in-4 contract. I am asked again and again to make what PayPal regards as an outstanding payment, yet because I am limited PayPal will not allow me to use the site to pay. in addition for some unfathomable reason, PayPal managed to pay this contract 5 instalments [in a pay-in-4 contract], that is, one instalment of approximately $25 too much. PayPal has paid this contractee $125 instead of $100, and are demanding I pay $150 to have the limitation on my PayPal account removed. PayPal has never acknowledged the limitation, this seems to be part of their vastly idiotic schtick, in line with their complete lack of transparency and their inability to treat one as an honest, direct agent. Their main way of working seems to be to wait until they are sure you are not observing, sneak into your bank and arrange, totally without authorisation, to pay extra instalments with money to which they have NO LEGAL RIGHT. This looks very much like theft to me, white-collar burglary, and then,when you attempt to enquire as to the rationale for this state of affairs, suggest you telephone, when a person who says they represent PayPal lies to you and assures you everything has been fixed and the limitation, if ever there was one, has been removed. Now you have to write complaints twice over in a message box which consistently covers itself up, effectively taking 40 minutes work away and forcing you to start again. Then, in response, you are finally given a ‚phone number to use, only to have the weight of the whole issue thrown on your shoulders because there is a voice telling you in response to your call the number is unavailable, you have it wrong. Does this sound like transparent, direct, honest communication to you? Or is it rather the guilty reflexes of habitual corporate profiteers, happily in possession of money they are NOT legally entitled to, covering up their tracks and obfuscating any attempt to return to their advertised way of working. You choose, I am fed up [to the back teeth, if I had any]. I am not a rich or even moderately wealthy person, and I need all of the money I can legally acquire, what I do not need is a mob of two-faced charlatans who offer financial services FOR MONEY, ripping me off and refusing to acknowledge this fact : …“ooh, this is far too complex to solve by email, we have to talk person to person to resolve matters“… WHY? The overpayment is clearly apparent to any reader in the payment details section of my PayPal account, you took the money in a less than legal manner from my bank account, where you had no right to be, and you placed the limitation on my account which stops me from doing as you ask and paying a second $25:00 over the price to the vendor. This is outrageous. Or perhaps some fraudster has disguised themselves as PayPal and ripped off with my money, pausing on his/her way out of the door to fill in the details in the ‚payment details‘ section of my PayPal account. This is patently absurd. Your lazy, rude, ill-mannered and high-handed manner of dealing with this matter reveals a miserly, grasping, dishonest, profit at all costs culture cankering away merrily in your organization, and unless you wake up and do some due diligence and appropriate governance the stink of your ineptitude will start to affect your public, your competitors will become aware you are falling apart and leap at the opportunity to bring you down. How are you going to stop this rot? You could start by calling an end to all these idiotic games and distractions and obfuscations and downright lies, removing the limitation on my PayPal account, and re-paying the approximately $25 you [according to your records] removed from my bank account on 12/05/2023. At the very least you could send me a direct and honest email with a real telephone number to ring, and without all the vomit-inducing language about care and respect from a company which has obviously no respect for itself, or it‘s customers and is culturally incapable of caring about what happens to any of the people who fall into it‘s sinister clutches. Good night. Kind regards, seamas rhind.
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